πŸ” Facilitator access

This guide is for the facilitator only.

Facilitator Guide Β· 17 June 2026

Operation: Productivity β€” Host's Guide

Employee Experience Domain Β· Productivity Services Team

Print: Ctrl/Cmd+P β†’ "Save as PDF" for a printed guide. The digital version has the same branding.

1. Before you start

Decide the mode: Start in 🟒 FREE. Switch to 🟣 FULL only if yesterday's check showed they have a Copilot license / PAYG and access to Copilot Studio. The toggle is at the top of the Facilitator panel.

2. Run-of-show (6 hours)

TimeActivity
09:00–09:20Day 1 recap Β· kickoff Β· reveal the scoreboard Β· rules
09:20–09:30Final access check Β· choose the mode
09:30–10:50Missions 1–3 (+ short breaks)
10:50–11:00β˜• break
11:00–12:00Mission 4 + start Mission 5
12:00–13:00🍽️ lunch
13:00–14:40Mission 5 (finish) + Mission 6
14:40–15:10Bonus Mission 7 Β· final demos
15:10–15:40πŸ† Prize reveal Β· certificates (photos + print)
15:40–16:00Closing Β· feedback Β· networking
Pacing: 3 participants move fast through the easy missions. Give a 5-minute warning before each block ends. If they're ahead β€” launch the side quests for bonus XP. If they're behind β€” Mission 7 is a bonus and can be dropped.

3. How to score (each mission)

  1. The team calls "ready" for a mission.
  2. You walk the criteria below (look at their screen / ask them to demo).
  3. In the Facilitator panel enter points (or "max") and tick Done.
  4. Unlock the next mission with the open checkbox.
  5. Award +XP to individuals for side quests / speed / creativity.
Partial points are encouraging β€” the goal is learning, not failure. Give 50–75% if they're on track and say what's missing. The progress bar fills from Missions 1–6 points; 100% unlocks the prize on the scoreboard.

4. Validation by mission

Each mission has a FREE and a FULL variant β€” validate against the active mode.

M1

First Contact

easy Β· 100

Script: "Show me the summary and the draft Copilot made."

  • ☐ Summary from real input (3 bullets)
  • ☐ Meaningful and concise
  • ☐ A draft reply is generated

Partial: summary only β†’ 60 Β· irrelevant β†’ 40. Side quest: summary as a table (+25 XP).

M2

The Perfect Prompt

easy Β· 150

Script: "Show the final prompt and the output. How many attempts did it take?"

  • ☐ Prompt contains β‰₯3 of RCTFE
  • ☐ Output matches the target (format + content)
  • ☐ ≀4 attempts

Partial: 5–6 attempts β†’ 100 Β· wrong format β†’ 75. Side quest: prompt golf (+50 XP).

M3

Build Your Agent

medium Β· 200

FREE

Agent in Copilot Chat "Create agent" β€” instructions only.

FULL

Same, but in the Copilot Studio Full portal.

  • ☐ Agent exists, with name and description
  • ☐ Custom instructions/persona set
  • ☐ Consistent on 2 different questions (stays in role)

Partial: generic instructions β†’ 120 Β· inconsistent β†’ 160. Side quest: conversation starters (+50 XP).

M4

Knowledge Vault

medium Β· 250

FREE

Knowledge = a public website/URL (web grounding, free).

FULL

Knowledge = a SharePoint site/folder or uploaded files.

  • ☐ A source is added (visible in config)
  • ☐ Correct answer from the source
  • ☐ References/cites the source
  • ☐ Outside the source β†’ no hallucination

Test with a fact the AI couldn't know without the source. Side quest: exact passage (+50 XP).

M5

Automation Link

hard Β· 300

FREE (design)

They configure/describe an action (input→output). You demo the live call on the projector.

FULL (live)

Custom HTTP action to the local API: GET /api/automation/status/INV-204 or /api/documents/DOC-1001.

  • ☐ Action/connector configured (visible)
  • ☐ A conversation parameter feeds the action
  • ☐ (FULL) The API call succeeds
  • ☐ Live data is shown to the user
For a FULL call from the cloud β†’ expose the local server publicly (dev tunnel/ngrok) or test on the same network. No access β†’ use the FREE design variant.

Test IDs: jobs INV-204 / HR-118 / DOC-091 Β· docs DOC-1001 / DOC-1002 / DOC-1003. Side quest: error handling (+75 XP).

M6

Real-World Rescue

hard Β· 350

Script: "What real task are you solving? Show the prototype. How will you use it at work?"

  • ☐ A real, relevant use case
  • ☐ Uses β‰₯2 learned skills (knowledge/action/persona)
  • ☐ Demonstrates real value (time saved)
  • ☐ Explains how they'll use it

Partial: idea + partial prototype β†’ 200. Side quest: Creative Solution (+100 XP, group vote).

M7

Deploy & Demo (bonus)

bonus Β· 250

FREE

Share the agent with a colleague in the organization.

FULL

Publish to Microsoft Teams (depends on tenant policy).

  • ☐ Shared/published
  • ☐ A second person uses it
  • ☐ A 3-minute demo

Side quest: Best Presentation (+150 XP, group vote).

5. The finale β€” the prize

  1. When Missions 1–6 are Done, the scoreboard plays the πŸ† animation automatically.
  2. Open /certificate, pick each participant, capture/upload a photo, "Print / Save as PDF".
  3. Print the certificates as keepsakes.
  4. Award final XP bonuses and announce the ranking from the scoreboard.

6. Troubleshooting

ProblemFix
Scoreboard not updatingRefresh the page; check the server is running.
Points not savingCheck write permissions on platform/data/.
Copilot not respondingInternet? Switch to the hotspot. Check the license.
FULL action can't call the APIExpose the server publicly or use the FREE design variant.
Certificate camera not workingUse file upload in /certificate (camera needs HTTPS).
Want a clean startFacilitator β†’ "Reset points" (keeps participants) or "Full reset".
Operation: Productivity Β· Employee Experience Domain Β· Productivity Services Team Β· 2026